One number for mental health crisis services now being piloted in the Twin Cities. The Minnesota Department of Human Services (DHS) began operation of a mental health crisis services hotline on January 8.
One Number For Local Mental Health Crisis Services
Individuals and service providers in the Twin Cities metro area, calling from a cell phone, can call one number — **CRISIS — and have their call seamlessly forwarded to their county crisis team.
While the pilot study is targeting the Seven County Metro Area of Anoka, Carver, Dakota, Hennepin, Ramsey, Scott and Washington Counties, people from the rest of the state can still use the line to access their local mental health crisis team. However, data collection will be focused on the pilot area at this time.
If the pilot proves successful, eventually **CRISIS will replace a list of 30 county crisis numbers across the state. As the system rolls out, a landline 800 number will be added for people without cell phones, especially in rural areas.
Meeting to Promote the Resource
On February 13, DHS will host a statewide crisis provider meeting to discuss a plan to partner with crisis teams in the metro to promote the number within those communities. Questions about this pilot and new resources should be directed to Dominique Jones (email) with DHS.
*Information for this post was taken directly from a DHS email about the new pilot
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